Court sides with Air Canada in baggage delay compensation case
A Federal Court judge ruled a CTA order for Air Canada to pay over $2,000 for a delayed bag lacked 'common sense,' overturning the decision. Learn the details of the case.
Category : Search result: passenger experience
Edmonton transport company fined $100K reopens illegally
Edmonton police investigate a transport company, previously fined over $100,000, for illegally reopening under a new name and transporting passengers, including children.
U.S. Transport Chief's Dress Code Plea Called 'Wishful'
U.S. Transportation Secretary Sean Duffy urges flyers to dress better for civility. A Canadian expert calls it 'wishful thinking.' Explore the debate on travel etiquette.
Elderly man presumed dead after Disney cruise incident
A 73-year-old Melbourne man is presumed dead after jumping overboard from the Disney Wonder cruise ship during a voyage from Australia to New Zealand. Search efforts were unsuccessful.
Manitoba man describes heart attack ordeal in Winnipeg ER
Haimana Romana shares his terrifying near-death experience after suffering a heart attack in a Winnipeg emergency room. Read his shocking story and learn about emergency care challenges.
St. Mary's Students Reflect on Homelessness Experience
Students at St. Mary's High School in Kitchener gained firsthand insight into homelessness through an overnight tent initiative, fostering empathy and awareness about housing insecurity in their community.
Duffy's Air Travel Etiquette Remarks Draw Criticism
Transportation Secretary Sean Duffy faces backlash after suggesting passengers dress better and be more polite to improve air travel. Critics call comments out of touch with modern flying realities.
Etiquette Experts Reveal 8 Rude Airplane Behaviors
Discover the eight most common rude behaviors during airplane deplaning, according to etiquette experts. Learn how to be a more courteous traveler and improve the flight experience for everyone.
New Airline Refund Rules May Drive Up Airfares
A Montreal Economic Institute report warns that proposed passenger compensation rules could increase airfares and threaten regional routes. Learn how this impacts Canadian travellers.
Alberta Students Learn Through Vertical Farming Experience
Oilfields High School students in Diamond Valley are getting practical agricultural education through hands-on vertical farming. Discover how this innovative approach enhances learning.
Protesters denounce end of Quebec Experience Program
Demonstrators gathered in Montreal to protest the termination of the Quebec Experience Program, which provided pathways to permanent residency for international students and workers.
20-Hour ER Wait Leads to Emergency Surgery Discovery
Lori Stetina endured a 20-hour ER wait before learning she needed emergency surgery. This case highlights Canada's ongoing healthcare access challenges and emergency room delays.
Manitoba ER wait leads to emergency surgery with 19 staples
Lori Stetina endured a 19-hour wait in a Manitoba emergency room before undergoing unexpected surgery. Her story highlights Canada's healthcare crisis. Read her full experience.
153 Palestinians detained 12 hours on plane in South Africa
South African authorities held 153 Palestinian passengers on a plane for 12 hours before allowing disembarkation at Johannesburg's O.R. Tambo International Airport.
Judge Issues Scathing Ruling Against Air Transat
An Ontario judge's ruling, influenced by passenger video, delivers a major blow to Air Transat. Discover the details of the case and its implications for passenger rights in Canada.
Canadiens' Double OT Drama Tests Fans' Limits
The Montreal Canadiens pushed their playoff game to double overtime, creating a rollercoaster of emotions for fans and testing the very limits of hockey endurance in Quebec.
Intoxicated passenger falls from Port Hardy amusement ride
A shocking incident at a Port Hardy fair as an intoxicated woman falls from a moving amusement ride, prompting emergency response and raising safety concerns.
Delta passenger trapped by biohazard seatmate
A Delta Air Lines passenger recounts a traumatic transatlantic flight trapped beside a man who soiled himself multiple times during the journey from Detroit to Amsterdam.
Vancouver's Immersive Restaurant Theatre Experience
Discover how a Vancouver theatre production is serving up the ultimate dining experience, blending gourmet cuisine with captivating storytelling in an immersive performance.
Montréal Airport Sees Sharp Passenger Decline
Montréal-Trudeau International Airport reports significant passenger traffic decrease, with US routes experiencing the most dramatic drop. Airport authority reveals recovery challenges and shifting travel patterns.
India Train Crash: 7 Dead After Passenger Train Collision
A devastating train collision in India's Madhya Pradesh province has left at least seven people dead and dozens injured after a passenger train struck a stationary cargo train.
Canadian Air Travel: Domestic Soars, Cross-Border Lags
New Statistics Canada data reveals surprising trends in Canadian air travel. Domestic flights are experiencing strong recovery while U.S. and international routes struggle to regain pre-pandemic momentum. Discover what's driving this aviation shift.
Chilean Refugee Runs for Montreal Mayor
Discover how Soraya Martinez Ferrada's refugee experience from Chile's dictatorship fuels her campaign to become Montreal's next mayor, bringing a unique perspective on immigration and urban leadership.
Jays Fan's Dream Comes True at World Series Game 7
A devoted Toronto Blue Jays fan's incredible journey to attending Game 7 of the World Series after winning coveted tickets in a once-in-a-lifetime opportunity.
JetBlue Emergency Landing in Florida After Turbulence
A JetBlue flight from Ecuador to Tampa was forced to make an emergency landing in Fort Myers after severe turbulence injured multiple passengers, sending several to hospital for evaluation.
Tailgating Approved for Saskatchewan Roughrider Games
The Saskatchewan government has introduced groundbreaking legislation to legalize tailgating at Roughriders home games, promising to transform game day traditions and boost local economy.
NFL Star's Shocking Airline Bathroom Revelation Goes Viral
Former NFL star Mark Schlereth reveals disturbing bathroom discovery on major airline flight, sparking viral conversation about aircraft cleanliness and passenger health concerns.
Cruise passenger abandoned on remote island found dead
A 67-year-old American cruise ship passenger was tragically found dead after being abandoned on a remote African island during a shore excursion. The shocking incident raises serious questions about passenger safety protocols.
Rosie O'Donnell's Daughter Reveals Prison Experience
Chelsea O'Donnell shares her emotional story of incarceration, rehabilitation, and rebuilding her life after legal troubles, with support from her famous mother Rosie O'Donnell.
Air Canada Wins Employee Experience Award
Air Canada's innovative employee-centric strategy earns top honors at Customer Centricity World Series Awards, recognizing how investing in staff creates exceptional customer experiences.
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