In the Greater Toronto Area, where inventory levels have dipped but buyers still hold significant negotiating power through early 2026, real estate experts say homebuyers must demand more from their brokers than just listing access. The Markham-based boutique real estate group Realtris exemplifies this shift with leading-edge technology and a customer-first approach.
Buyer's Market Demands More from Realtors
According to the Toronto Regional Real Estate Board's May statistics report, lower inventory has helped affordability and buyer power, though if sales strengthen relative to listings, prices could level and grow into 2027. In this environment, experts argue that the right realtor should make the process more transparent, guided, and less stressful.
“Buying or selling a property is one of the biggest financial decisions a person can make, but many people are rushed through the process,” said Aamber Nagra, president and co-founder of Realtris. “We wanted to create a brokerage where clients feel informed, prepared and protected.”
Realtris: A Tech-Forward, Client-First Brokerage
Founded just two years ago, Realtris serves the GTA with a modern, data-driven, results-oriented approach and no hidden fees. The brokerage combines over two decades of combined industry experience, as noted by CEO and broker of record Steve Totani. “With our team’s combined experience of over two decades, we bring strong industry knowledge, professionalism and expertise to every client we serve,” Totani said.
Totani added that both he and Nagra previously worked with big brand-name realties but found clients preferred working with them personally. “We are both immigrants who came to this country with nothing and built our business. We hustle for our clients; our whole team does.”
AI and Human Guidance Combined
Realtris leverages technology, including artificial intelligence, on its website. Clients can explore areas of interest (buy, sell, invest, or lease), monitor market activity, interact with an AI assistant by sharing requirements, and receive weekly updates, market alerts, and property information without constant manual searches.
However, Nagra emphasized that technology is only part of the experience. “Key is the human guidance behind it. We believe real estate still needs real conversations, real advice and real people who care about the outcome. Their realtor is always only a step away.”
Streamlined Process for Better Client Focus
Instead of agents handling administrative tasks, Realtris’ support team streamlines processes including financing and pre-approvals. This allows agents to focus on client relationships, market advice, showings, negotiations, and helping buyers and sellers make sound decisions. The approach has driven word-of-mouth referrals and success for both the brokerage and its clients.
“We go above and beyond,” Totani said. “Customers know we’re fighting for them.”
This story was created by Content Works, Postmedia’s commercial content division, on behalf of Realtris.
