Health Canada Announces Canada-Wide Recall for Dupray Neat Steam Cleaner
Health Canada has issued a nationwide recall for the Dupray Neat Steam Cleaner, warning consumers of a serious burn hazard associated with the product. The recall, announced on February 26, 2026, urges all users to immediately stop using the steam cleaner and contact the manufacturer for further instructions.
Details of the Recall and Safety Concerns
The recall specifically targets the Dupray Neat Steam Cleaner, which has been identified as posing a risk of burns during operation. Health Canada has cited multiple reports of incidents where users sustained injuries due to the device malfunctioning or overheating. The regulatory body emphasizes that the hazard is significant enough to warrant immediate cessation of use to prevent further accidents.
Consumers are advised to:
- Discontinue use of the Dupray Neat Steam Cleaner immediately.
- Contact Dupray or the retailer from which the product was purchased to arrange for a refund, repair, or replacement.
- Follow all safety guidelines provided by Health Canada to avoid potential injuries.
Manufacturer and Regulatory Response
Dupray, the manufacturer of the recalled steam cleaner, is cooperating with Health Canada to address the safety issue. The company has committed to providing remedies to affected consumers, including full refunds or necessary repairs to mitigate the burn risk. Health Canada continues to monitor the situation closely and may update the recall notice if additional information becomes available.
This recall underscores the importance of product safety and regulatory oversight in protecting consumers from potential hazards in household appliances. Health Canada encourages anyone who has experienced issues with the Dupray Neat Steam Cleaner to report them through the official consumer product safety website.
