The Canada Border Services Agency (CBSA) has resolved a network outage that impacted inspection kiosks at several of Canada's busiest airports. The outage, which occurred on May 18, 2026, caused delays for travelers arriving at major international airports across the country.
Outage Details
The CBSA confirmed that the issue affected primary inspection kiosks used by travelers to declare goods and process entry into Canada. The outage lasted several hours, leading to longer wait times at airports in Vancouver, Toronto, Montreal, and other hubs. CBSA officials worked quickly to identify and fix the problem, restoring normal operations by the evening.
Impact on Travelers
Travelers experienced delays as border services officers had to process arrivals manually. The CBSA apologized for the inconvenience and thanked passengers for their patience. No security breaches were reported, and the agency emphasized that border integrity was maintained throughout the incident.
Resolution
By 6:51 PM EDT, the CBSA announced that the network issue had been resolved and kiosks were back online. The agency did not disclose the cause of the outage but stated that measures are being taken to prevent future occurrences. Travelers are advised to check with their airline or the CBSA for updates on any lingering delays.
