Manitoba Public Insurance (MPI) is opening another claims centre to handle the surge in storm damage claims following a severe hailstorm that pelted Winnipeg's Elmwood area with golf ball-sized hail on June 9, 2026.
New Claims Centre Details
The new centre will provide an additional location for affected residents to file claims and receive assistance. MPI has not yet announced the exact address or opening date, but the move aims to reduce wait times and expedite the claims process for thousands of policyholders.
According to MPI, the hailstorm caused extensive damage to vehicles, homes, and property across the region. The insurer has already received thousands of claims, with many more expected as residents continue to assess the damage.
Storm Impact
The June 9 storm brought intense hail, strong winds, and heavy rain to parts of Winnipeg. Social media images showed hail covering lawns and streets, with some stones reaching the size of golf balls. The storm damaged roofs, siding, windows, and vehicles, leaving many residents scrambling for repairs.
“We are seeing a significant number of claims, and we want to ensure our customers get the support they need as quickly as possible,” an MPI spokesperson said. The new centre is part of the insurer's effort to manage the high volume and provide in-person service to those without internet access or who prefer face-to-face assistance.
Claims Process
Policyholders are encouraged to file claims online or by phone, but the new centre will offer an alternative for those who need it. MPI advises customers to document damage with photos and keep receipts for any emergency repairs.
The hailstorm is among the most severe to hit Winnipeg in recent years, and the claims volume is expected to rival that of previous major storm events. MPI has also deployed additional adjusters to speed up assessments.
Broader Context
Extreme weather events like this hailstorm are becoming more frequent and intense due to climate change, according to environmental experts. Insurers across Canada are adapting to increased claims volumes by investing in technology and customer service resources.
MPI's new centre is part of a broader strategy to improve claims handling and customer satisfaction. The insurer has faced criticism in the past for slow response times during major events, and this initiative aims to address those concerns.
