IKEA Canada is expanding its presence in the National Capital Region with the opening of a new Plan and order point at Les promenades Gatineau. The store, which opens on Monday, offers customers a unique way to shop for home furnishings by providing design services and the ability to place orders for delivery directly to their homes.
What is a Plan and Order Point?
The Plan and order point is a smaller-format store that focuses on personalized service. Unlike traditional IKEA warehouses, this location does not carry inventory. Instead, customers can consult with IKEA staff to plan their kitchen, bedroom, or living room layouts, and then place orders for the products they need. Items are shipped directly to their homes.
Services Offered
- Free design consultations
- Order placement for IKEA products
- Home delivery options
- Access to IKEA's full product range
Location and Hours
The new store is located at Les promenades Gatineau, a major shopping center in Gatineau, Quebec. It will operate during regular mall hours, providing convenient access for residents of Gatineau and the surrounding Ottawa area.
Why Gatineau?
Gatineau is a growing community with a high demand for affordable home furnishings. This new location allows IKEA to better serve customers in Quebec who previously had to travel to the Ottawa store. The Plan and order point concept has been successful in other Canadian cities, including Toronto and Vancouver.
IKEA Canada continues to innovate its retail model to meet changing consumer preferences. The Plan and order point offers a more personalized shopping experience, reducing the need for large warehouse stores while still providing access to the full range of IKEA products.



