Calgary Transit has officially terminated a pilot project that tested two-car CTrain service on weekends and statutory holidays. The initiative, which was announced in March, was quietly ended in late April after just over a month of operation, far short of its planned duration until the fall.
Rider Feedback and Data Drive Decision
The transit agency stated that the decision was based on a combination of ridership data and direct customer feedback. While two-car trains were generally sufficient for typical weekend demand, they proved inadequate during busier times. A spokesperson explained that during peak periods and large events, some trains approached or exceeded comfortable capacity, creating a risk of passengers being left behind on platforms.
Alex Williams, acting chair of the Calgary Transit Riders advocacy group, acknowledged the agency's responsiveness. "It shows they were listening to their riders," Williams said.
From Three Cars to Two and Back Again
The pilot project was initially launched as a cost-saving measure. Officials had argued that with weekend ridership averaging 84 passengers per trip outside of special events—well below the 400-person capacity of a two-car train—the change would reduce energy, maintenance, and operational costs.
However, the plan was adjusted almost immediately. After the very first weekend of the pilot in March, Calgary Transit reverted to three-car train service on Saturdays due to customer concerns. The agency then stated that the two-car service would continue on Sundays and holidays, but this too was ultimately discontinued by the end of April.
Unpredictable Demand Leads to Reversal
The core challenge identified was the unpredictability of weekend event demand. The transit spokesperson cited the difficulty in managing crowds during festivals, sports games, and other busy travel times with shorter trains. The return to standard three-car service also ensures the system can better accommodate planned maintenance work and service disruptions while keeping operations running smoothly.
This reversal means Calgary Transit riders can now expect the reliability of three-car CTrains on weekends and holidays, providing greater capacity and reducing the likelihood of overcrowding.
