Video footage showing the rescue of a young deer stuck in a fence in Banff is circulating online after the incident garnered a multi-agency response last week. The deer, a young buck, was trapped in the vertical rail fencing of the Banff Administration Building, thrashing violently in an attempt to escape.
Rescue operation details
Rory O’Neill, founder of Rocky Mountain Animal Rescue, said she received an urgent call about the stuck deer on June 18. The caller had initially contacted Parks Canada, but reached out to the animal rescue when no one had arrived after half an hour. O’Neill then contacted the Banff fire department, which quickly obtained approval from Parks Canada to aid in the rescue. Both fire and Parks crews arrived on scene minutes later and coordinated the rescue.
Rocky Mountain Animal Rescue shared video footage on social media showing the deer struggling as crews arrived. One individual worked to calm and hold the deer still while the fire department used the ‘jaws of life’ to pry apart the metal fence bars. Crews freed the deer in under a minute, and once freed, it ran off.
Frustration over response time
In an interview Wednesday, O’Neill applauded the efficient collaboration once crews arrived but expressed frustration that the deer was in distress for half an hour before anyone arrived. “Parks Canada didn’t call the fire department, I called the fire department,” she said. “The fire department arrived pretty much minutes after I called. Parks Canada took over half an hour.” Given the risk of the deer injuring itself by thrashing, O’Neill said she would have hoped Parks Canada could have dispatched the fire department immediately.
Parks Canada statement
In an emailed statement Wednesday, Parks Canada confirmed its Wildlife team, along with Banff fire crews and RCMP, responded to reports of the deer stuck in the fence. “Parks Canada would like to acknowledge the quick and coordinated response which helped resolve the situation efficiently while minimizing additional stress to the animal,” the agency said. “We would also like to thank members of the public for maintaining a safe distance and allowing responders the space needed to carry out their work safely.”
Parks Canada added that visitors and residents are asked to report wildlife-related incidents to Banff Dispatch at 403-762-1470. “Getting the chance to view wildlife is a privilege in Banff National Park, but it also comes with the responsibility to respect wildlife and their space,” the statement said.
Broader context
Rocky Mountain Animal Rescue specializes in pet rescues, but O’Neill said she frequently gets calls about wildlife across the province and often helps coordinate appropriate agencies. The incident highlights ongoing challenges in urban-wildlife interfaces in Banff National Park, where fencing and infrastructure can pose hazards to animals.



