London Hydro Data Breach Exposes Customer Information
London Hydro, the electricity utility serving London, Ontario, has reported a data breach that compromised customer information. The breach was disclosed on June 20, 2026, according to a statement from the utility.
Details of the Breach
The breach involved unauthorized access to customer data, including names, addresses, and possibly financial information. London Hydro said it is working with cybersecurity experts and law enforcement to investigate the incident. The utility has also notified the Office of the Information and Privacy Commissioner of Ontario.
“We are taking this matter very seriously and are committed to protecting our customers’ information,” said a London Hydro spokesperson. The company has set up a dedicated phone line and email for customers with questions.
Impact on Customers
London Hydro has advised customers to monitor their accounts for suspicious activity. The utility is offering credit monitoring services to affected individuals. The number of customers impacted has not been disclosed, but the utility serves over 150,000 residential and business accounts.
In a statement, London Hydro said, “We apologize for any inconvenience this may cause and are taking steps to enhance our security measures.”
