B.C. CRT Rules: Plumbing Bills Must Be Paid, Regardless of Who Hires
B.C. CRT: Plumbing bills must be paid by hirer

In a clear-cut ruling that underscores fundamental contract law, the Civil Resolution Tribunal (CRT) of British Columbia has affirmed a critical principle for the trades: the party who hires a contractor is the party responsible for paying the bill. This decision, issued on January 17, 2026, cuts through potential confusion, stating it makes no legal difference whether the hirer is a corporation or an individual.

The Core Principle of Contractual Responsibility

The tribunal's ruling serves as a stark reminder for businesses, property managers, and homeowners alike. When you engage a professional, such as a plumber, to perform work, you enter into a binding agreement. The CRT's position reinforces that the obligation to pay for services rendered falls squarely on the shoulders of the person or entity that authorized the work.

This clarification is vital in scenarios where disputes may arise over who ultimately bears financial responsibility. For instance, a tenant might arrange for an emergency plumbing repair, but the landlord could later dispute the invoice. Alternatively, an employee might hire a contractor for a work-related issue without explicit company authorization. The CRT's ruling simplifies the chain of liability, directing focus to the original hiring agreement.

Implications for Contractors and Clients in B.C.

For plumbing companies and independent tradespeople across British Columbia, this decision provides stronger footing when pursuing unpaid invoices. The ruling emphasizes that their contractual relationship is with the hirer, and that is the party they must look to for payment. It discourages attempts to deflect payment responsibility to a third party who was not directly involved in hiring the service.

Conversely, for clients—whether they are individuals acting for their home or representatives of a corporation—the message is to be certain before you hire. Authorizing work creates a direct financial obligation. The ruling highlights the importance of clear communication and written agreements, especially when acting on behalf of another party like a company or a rental property owner.

While the specific details of the case that prompted this clarification were not fully detailed in the initial report, the published outcome delivers a universal precedent. The B.C. CRT, which handles small claims, strata, and society disputes, has effectively drawn a clear line in the sand regarding payment disputes in the service industry.

Navigating Disputes and Ensuring Clarity

This ruling underscores the value of preventative measures. Experts often recommend best practices to avoid such conflicts:

  • Get It in Writing: Always use a detailed work order or contract that specifies the scope, cost, and the parties involved.
  • Confirm Authority: If someone claims to be hiring on behalf of a company or landlord, contractors may seek verification of that authority before commencing major work.
  • Issue Clear Invoices: Invoices should be addressed directly to the hiring party, referencing the agreed-upon work order.

The January 17, 2026, decision from the B.C. CRT is more than a note on a single dispute; it is a guideline for conducting business. It reaffirms that in the eyes of the law, the act of hiring carries the weight of payment, a principle that protects both service providers and those who seek their essential skills.